Philippine Airlines (PAL) has selected IBS Software's cloud-based iCargo platform to replace its existing cargo system, with the implementation intended to extend across the carrier's domestic and international cargo operations.
IBS Software said the deployment will support PAL's modernisation programme with capabilities covering the airline's full range of business functions. The platform is to handle cargo movements in both domestic and international networks, including international requirements such as customs reporting, duties and taxes settlement and regulatory compliance.
According to the vendor, iCargo already serves carriers facing this same combination of domestic and international demands, and offers the flexibility, scale and capability to manage both within one system.
PAL expects the transition to address key operational requirements in its cargo business, including system performance and data analytics. IBS Software said the platform will provide capabilities for faster shipment processing, greater reliability and end-to-end shipment visibility, while reducing manual intervention and supporting more efficient processes.
Jason Siy, vice president for cargo business at Philippine Airlines, described the initiative as an important step in the modernisation of the airline's cargo business. He said that as the carrier grows across its domestic and international network, it needs a system that increases visibility, improves operational efficiency and allows it to deliver a better experience for customers.
Siy added that the airline sees iCargo as a key enabler of its long-term cargo transformation strategy and of its ambition to build an even stronger cargo business. The announcement did not include contract terms or an implementation timetable.